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What happens if I cancel the day of my appointment?

We understand that unexpected circumstances can arise which prevent you from attending your appointment in person. In the event of an unexpected emergency or illness, we will make alternate arrangements for you. However, please note the following policies will apply for other conflicts or if you miss more than one appointment…

If your appointment is for a consultation, your first option is to request that we change your appointment to a Zoom meeting for the same scheduled time. If that is not possible, we will look for the next available date to reschedule you. You will be asked to pay another reservation fee to schedule a new appointment.

If your appointment is for a procedures, you may forfeit the entire payment for that procedure. If you have prepaid for a package, you will forfeit that treatment.

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